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Holiday Packages

    General Conditions

    Prices are listed per person in the period given, including our comfort board and all associated services. Children's prices are valid with 2 full-paying adults staying in the same room.
    Your room will be available from 3 p.m. Please let us know if you plan to arrive after 6 p.m. On the day of departure, please vacate your room by 11 a.m.

    Reservations/Deposit:

    Your room is considered reserved upon receipt of a deposit of €150 per person. Payment must be made by bank transfer to our bank.
    Alternatively, your room is reserved automatically if you take out travel cancellation insurance, which can be purchased through us.

    Cancellation:

    The deposit is considered to be the cancellation fee; otherwise, international cancellation conditions apply. Cancellation up to 1 month before your stay is free of charge, later cancellation results in a fee of 50% of the holiday price. If you arrive late, depart early, or do not take up your booked room (no-show), we charge a fee of 70% of the price. We therefore recommend that you take out travel cancellation insurance when making the booking.

    Travel cancellation insurance:

    There is always a chance that it might happen, so make sure that you are covered financially in the event of a cancellation. If you arrive late, do not show up or depart early, cancellation fees can be charged according to European law. In order to avoid having to pay any fees if this happens to you, we recommend taking out travel cancellation insurance, so that Europäische Reiseversicherung handles all of this.

    Extra fees:

    Full-board fee (3-course lunch menu with a salad buffet): € 20.00
    Pets, per day without food: € 15.00
    (If you want to bring your four-legged friend with you, please contact us in advance! Please note that pets are not permitted in the dining area, in the spa and wet area and on the sunbathing lawn. They must not disturb the peace in the hotel. Please also note that we charge € 30 per room for a final cleaning if necessary.)

    Underground parking:

    € 4.00
    If you are using a double room as a single, we charge an extra fee of 50% of the room category price.

    Deductions:

    If booking a room with breakfast: € 10 reduction on the 3/4 board price.

    Discounts:

    The following prices apply for children in their parents' room:
    Children up to their 2nd birthday: € 15 per day
    Children from their 2nd to 6th birthday: 70 % discount
    Children from their 6th to 12th birthday: 50 % discount
    Youths from their 12th to 16th birthday: 35 % discount
    From their 16th birthday: 15 % discount.

    Information about arrival:

    Shortest journey: Autobahn exit Klausen (3km) Right across the bridge, turn left at the junction after 50m, then towards Feldthurns, once in the village turn right twice.
    Train stations: Klausen (4 km) - Brixen (7 km, international trains). We can pick you up from the train station.
    Airport: Bolzano 40 km, Verona, Bergamo, Innsbruck.